45 firecall Success Criteria

What is involved in firecall

Find out what the related areas are that firecall connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a firecall thinking-frame.

How far is your company on its firecall journey?

Take this short survey to gauge your organization’s progress toward firecall leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which firecall related domains to cover and 45 essential critical questions to check off in that domain.

The following domains are covered:

firecall, Firewall, Anonymous web browsing, Chinese wall, Great Firewall, Personal firewall, ReBoot, Real Illusions, Wall of Fire:

firecall Critical Criteria:

Unify firecall projects and budget for firecall challenges.

– What are your current levels and trends in key measures or indicators of firecall product and process performance that are important to and directly serve your customers? how do these results compare with the performance of your competitors and other organizations with similar offerings?

– What knowledge, skills and characteristics mark a good firecall project manager?

– When a firecall manager recognizes a problem, what options are available?

Firewall Critical Criteria:

Guide Firewall adoptions and gather practices for scaling Firewall.

– Record-keeping requirements flow from the records needed as inputs, outputs, controls and for transformation of a firecall process. ask yourself: are the records needed as inputs to the firecall process available?

– Are all router, switches, wireless access points, and firewall configurations secured and do they conform to documented security standards?

– Is payment card account information stored in a database located on the internal network (not the dmz) and protected by a firewall?

– Does each mobile computer with direct connectivity to the internet have a personal firewall and anti-virus software installed?

– Are the firewall, router, wireless access points, and authentication server logs regularly reviewed for unauthorized traffic?

– Are web servers located on a publicly reachable network segment separated from the internal network by a firewall (dmz)?

– If wireless technology is used, do perimeter firewalls exist between wireless networks and the payment card environment?

– Is firewall technology used to prevent unauthorized access to and from internal networks and external networks?

– Is the firewall configured to translate (hide) internal ip addresses, using network address translation (nat)?

– Is a firewall used to protect the network and limit traffic to that which is required to conduct business?

– How can you negotiate firecall successfully with a stubborn boss, an irate client, or a deceitful coworker?

– Does the providers firewall control IPv6 access, or protect against both IPv4 and IPv6 attacks?

– How vulnerable is the firewall to attacks via the network against the firewall itself?

– How does the firewall quality affect the likelihood of a security breach or the expected loss?

– How do we maintaining integrity between communication ports and firewalls?

– Risk factors: what are the characteristics of firecall that make it risky?

– Can the firewall support hot-standby/failover/clustering?

– Is there router and firewall encryption?

– How do you justify a new firewall?

– How many Firewalls do you have?

Anonymous web browsing Critical Criteria:

Experiment with Anonymous web browsing strategies and summarize a clear Anonymous web browsing focus.

– Does firecall systematically track and analyze outcomes for accountability and quality improvement?

– How do we maintain firecalls Integrity?

Chinese wall Critical Criteria:

Scrutinze Chinese wall issues and track iterative Chinese wall results.

– Does firecall analysis isolate the fundamental causes of problems?

– How do we go about Comparing firecall approaches/solutions?

– What are the long-term firecall goals?

Great Firewall Critical Criteria:

Do a round table on Great Firewall management and check on ways to get started with Great Firewall.

– What are our best practices for minimizing firecall project risk, while demonstrating incremental value and quick wins throughout the firecall project lifecycle?

– Who is the main stakeholder, with ultimate responsibility for driving firecall forward?

– How do we Improve firecall service perception, and satisfaction?

Personal firewall Critical Criteria:

Inquire about Personal firewall issues and correct Personal firewall management by competencies.

– How do you incorporate cycle time, productivity, cost control, and other efficiency and effectiveness factors into these firecall processes?

– Which firecall goals are the most important?

ReBoot Critical Criteria:

Disseminate ReBoot leadership and describe which business rules are needed as ReBoot interface.

– What tools do you use once you have decided on a firecall strategy and more importantly how do you choose?

– Is there any existing firecall governance structure?

– What are the business goals firecall is aiming to achieve?

– How to reboot?

Real Illusions Critical Criteria:

Wrangle Real Illusions decisions and look at the big picture.

– What role does communication play in the success or failure of a firecall project?

– Have all basic functions of firecall been defined?

Wall of Fire Critical Criteria:

X-ray Wall of Fire tasks and ask what if.

– Do we aggressively reward and promote the people who have the biggest impact on creating excellent firecall services/products?

– What are the Key enablers to make this firecall move?

– Does the firecall task fit the clients priorities?


This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the firecall Self Assessment:


Author: Gerard Blokdijk

CEO at The Art of Service | http://theartofservice.com

[email protected]


Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

firecall External links:


firecall – Gartner IT Glossary

Firecall | About Us

Firewall External links:

Comodo Firewall | Get Best Free Personal Firewall Software

Appraisal Firewall

Firewall Software by GlassWire

Anonymous web browsing External links:

How to Use Tor Browser for Anonymous Web Browsing

Secure Tunnel & Anonymous Web Browsing | SecureTunnel

Chinese wall External links:

The Chinese WALL – Home | Facebook

Great Firewall External links:

Great Firewall of China – Everything2.com

“The Good Wife” Great Firewall (TV Episode 2011) – IMDb

Great Firewall of China – Wiktionary

Personal firewall External links:

Tiny Personal Firewall – FilePlanet

Comodo Firewall | Get Best Free Personal Firewall Software

Personal Firewalls – University of Nevada, Reno

ReBoot External links:

EdTech Reboot

ReBoot (TV Series 1994–2002) – IMDb

ReBoot Career Accelerator

Wall of Fire External links:

Amazon.com Seller Profile: Grate Wall of Fire