72 In-Depth Volunteer Engagement Questions for Professionals

What is involved in Volunteer Engagement

Find out what the related areas are that Volunteer Engagement connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Volunteer Engagement thinking-frame.

How far is your company on its Volunteer Engagement journey?

Take this short survey to gauge your organization’s progress toward Volunteer Engagement leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Volunteer Engagement related domains to cover and 72 essential critical questions to check off in that domain.

The following domains are covered:

Volunteer Engagement, Association for Leaders in Volunteer Engagement, American Red Cross, Association for Volunteer Administration, Association of Fundraising Professionals, Community engagement, European Volunteer Centre, Human relations movement, Human resource management, Human resources, Mission statement, Nonprofit organization, Philadelphia, Philanthropy in the United States, Points of Light, Pro bono, Professional association, Society for Human Resource Management, Talent management, Volunteering, Volunteers of America:

Volunteer Engagement Critical Criteria:

Refer to Volunteer Engagement projects and differentiate in coordinating Volunteer Engagement.

– How likely is the current Volunteer Engagement plan to come in on schedule or on budget?

– How important is Volunteer Engagement to the user organizations mission?

– How do we keep improving Volunteer Engagement?

Association for Leaders in Volunteer Engagement Critical Criteria:

Focus on Association for Leaders in Volunteer Engagement planning and probe Association for Leaders in Volunteer Engagement strategic alliances.

– Is there a Volunteer Engagement Communication plan covering who needs to get what information when?

– Who sets the Volunteer Engagement standards?

– How can we improve Volunteer Engagement?

American Red Cross Critical Criteria:

Systematize American Red Cross issues and find the essential reading for American Red Cross researchers.

– What are your key performance measures or indicators and in-process measures for the control and improvement of your Volunteer Engagement processes?

– How do we make it meaningful in connecting Volunteer Engagement with what users do day-to-day?

– How can you measure Volunteer Engagement in a systematic way?

Association for Volunteer Administration Critical Criteria:

Recall Association for Volunteer Administration outcomes and suggest using storytelling to create more compelling Association for Volunteer Administration projects.

– what is the best design framework for Volunteer Engagement organization now that, in a post industrial-age if the top-down, command and control model is no longer relevant?

– What tools do you use once you have decided on a Volunteer Engagement strategy and more importantly how do you choose?

– Who are the people involved in developing and implementing Volunteer Engagement?

Association of Fundraising Professionals Critical Criteria:

Match Association of Fundraising Professionals tasks and ask what if.

– Do several people in different organizational units assist with the Volunteer Engagement process?

– What are the Key enablers to make this Volunteer Engagement move?

– What about Volunteer Engagement Analysis of results?

Community engagement Critical Criteria:

Start Community engagement visions and finalize specific methods for Community engagement acceptance.

– Will Volunteer Engagement have an impact on current business continuity, disaster recovery processes and/or infrastructure?

– Does Volunteer Engagement analysis isolate the fundamental causes of problems?

– How do we go about Securing Volunteer Engagement?

European Volunteer Centre Critical Criteria:

Focus on European Volunteer Centre decisions and find the ideas you already have.

– What is the total cost related to deploying Volunteer Engagement, including any consulting or professional services?

– What vendors make products that address the Volunteer Engagement needs?

– What will drive Volunteer Engagement change?

Human relations movement Critical Criteria:

Consult on Human relations movement failures and describe the risks of Human relations movement sustainability.

– Do you monitor the effectiveness of your Volunteer Engagement activities?

– Why are Volunteer Engagement skills important?

Human resource management Critical Criteria:

Mine Human resource management goals and innovate what needs to be done with Human resource management.

– What are your results for key measures or indicators of the accomplishment of your Volunteer Engagement strategy and action plans, including building and strengthening core competencies?

– How do your measurements capture actionable Volunteer Engagement information for use in exceeding your customers expectations and securing your customers engagement?

– How will you measure your Volunteer Engagement effectiveness?

Human resources Critical Criteria:

Track Human resources governance and find the essential reading for Human resources researchers.

– A dramatic step toward becoming a learning organization is to appoint a chief training officer (CTO) or a chief learning officer (CLO). Many organizations claim to value Human Resources, but how many have a Human Resources representative involved in discussions about research and development commercialization, new product development, the strategic vision of the company, or increasing shareholder value?

– Who will be responsible for leading the various bcp teams (e.g., crisis/emergency, recovery, technology, communications, facilities, Human Resources, business units and processes, Customer Service)?

– How do we engage divisions, operating units, operations, internal audit, risk management, compliance, finance, technology, and human resources in adopting the updated framework?

– Do the response plans address damage assessment, site restoration, payroll, Human Resources, information technology, and administrative support?

– How often do we hold meaningful conversations at the operating level among sales, finance, operations, IT, and human resources?

– What finance, procurement and Human Resources business processes should be included in the scope of a erp solution?

– What are our needs in relation to Volunteer Engagement skills, labor, equipment, and markets?

– Should pay levels and differences reflect what workers are used to in their own countries?

– Risk factors: what are the characteristics of Volunteer Engagement that make it risky?

– How important is it for organizations to train and develop their Human Resources?

– What decisions can you envision making with this type of information?

– What business benefits will Volunteer Engagement goals deliver if achieved?

– To achieve our vision, what customer needs must we serve?

– What are ways to reduce the costs of managing employees?

– How is Staffs knowledge of procedures and regulations?

– What does the pyramid of information look like?

– Is our company developing its Human Resources?

– How do we engage the stakeholders?

– Who should appraise performance?

Mission statement Critical Criteria:

Generalize Mission statement management and assess and formulate effective operational and Mission statement strategies.

– Who will be responsible for making the decisions to include or exclude requested changes once Volunteer Engagement is underway?

– What do you do if your organization does not have a published mission statement or set of values?

– Who will provide the final approval of Volunteer Engagement deliverables?

– Mission Statement: Purpose; Business; Values Reason to be?

Nonprofit organization Critical Criteria:

Scan Nonprofit organization adoptions and do something to it.

– Does Volunteer Engagement analysis show the relationships among important Volunteer Engagement factors?

– Does the Volunteer Engagement task fit the clients priorities?

– What are internal and external Volunteer Engagement relations?

Philadelphia Critical Criteria:

Confer re Philadelphia engagements and grade techniques for implementing Philadelphia controls.

– Why is it important to have senior management support for a Volunteer Engagement project?

– Do we have past Volunteer Engagement Successes?

Philanthropy in the United States Critical Criteria:

Conceptualize Philanthropy in the United States leadership and test out new things.

– For your Volunteer Engagement project, identify and describe the business environment. is there more than one layer to the business environment?

– Does our organization need more Volunteer Engagement education?

– How much does Volunteer Engagement help?

Points of Light Critical Criteria:

Confer re Points of Light management and modify and define the unique characteristics of interactive Points of Light projects.

– Who is responsible for ensuring appropriate resources (time, people and money) are allocated to Volunteer Engagement?

– How do we go about Comparing Volunteer Engagement approaches/solutions?

Pro bono Critical Criteria:

Collaborate on Pro bono risks and change contexts.

– What is the purpose of Volunteer Engagement in relation to the mission?

– How do we Lead with Volunteer Engagement in Mind?

Professional association Critical Criteria:

Chat re Professional association adoptions and gather Professional association models .

– Which Volunteer Engagement goals are the most important?

Society for Human Resource Management Critical Criteria:

Chat re Society for Human Resource Management leadership and finalize the present value of growth of Society for Human Resource Management.

– Will new equipment/products be required to facilitate Volunteer Engagement delivery for example is new software needed?

Talent management Critical Criteria:

Consult on Talent management engagements and check on ways to get started with Talent management.

– Do the Volunteer Engagement decisions we make today help people and the planet tomorrow?

– Meeting the challenge: are missed Volunteer Engagement opportunities costing us money?

– How much does it cost to set up an online learning management system?

– Have all basic functions of Volunteer Engagement been defined?

Volunteering Critical Criteria:

Mine Volunteering issues and point out Volunteering tensions in leadership.

– How do you determine the key elements that affect Volunteer Engagement workforce satisfaction? how are these elements determined for different workforce groups and segments?

– What other jobs or tasks affect the performance of the steps in the Volunteer Engagement process?

Volunteers of America Critical Criteria:

Troubleshoot Volunteers of America planning and diversify by understanding risks and leveraging Volunteers of America.

– How can you negotiate Volunteer Engagement successfully with a stubborn boss, an irate client, or a deceitful coworker?

– What new services of functionality will be implemented next with Volunteer Engagement ?


This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Volunteer Engagement Self Assessment:


Author: Gerard Blokdijk

CEO at The Art of Service | http://theartofservice.com

[email protected]


Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Volunteer Engagement External links:

Volunteer Engagement | CityLink Center

Volunteer Engagement Program – Volunteer Philadelphia | SERVE

The ‘AARP Way’ of Volunteer Engagement -AARP States

American Red Cross External links:

American Red Cross – Home | Facebook

American Red Cross – Official Site

Humanitarian Non-Profit (NGO) Jobs – American Red Cross

Association for Volunteer Administration External links:

Minnesota Association for Volunteer Administration – …

Association of Fundraising Professionals External links:

afpnet.org – Association of Fundraising Professionals – …

AFP-CNY – Association of Fundraising Professionals – …

Community engagement External links:

Community Engagement

Volunteers – Family & Community Engagement

Career and Community Engagement Center

European Volunteer Centre External links:

CEV – European Volunteer Centre – Home | Facebook

CEV – European Volunteer Centre, Brussels, Belgium. 4.6K likes. 25 years supporting volunteering in Europe!

Home | European Volunteer Centre (CEV)

Human resource management External links:

Sioux Empire Society for Human Resource Management

Home – Lancaster Society for Human Resource Management

Inland Empire Society for Human Resource Management

Human resources External links:

Human Resources | Medical University of South Carolina

Careers: Human Resources – Northwestern University

UAB – Human Resources – Careers

Mission statement External links:

Mission Statement | Title IX & Clery Act Consulting

Mission Statement Meridian Title Corporation

Mission Statement | Title IX

Nonprofit organization External links:

Nonprofit Organization Lookup – melissadata.com

Northern Virginia Family Service – Nonprofit Organization

StopBadware | A nonprofit organization that makes the …

Philadelphia External links:

Philadelphia Eagles | Bleacher Report

Philadelphia 76ers – Official Site

Philadelphia Sports – Philly.com

Points of Light External links:

Governor’s Points of Light Awards – Nevada Volunteers

Bush’s 1,000 Points of Light – HISTORY.com Audio

bigquartz.com – Points of Light Crystals

Professional association External links:

Directory – Professional Association Of Wisconsin …

Society for Human Resource Management External links:

Inland Empire Society for Human Resource Management

Sioux Empire Society for Human Resource Management

Home Page | Valley Society for Human Resource Management

Talent management External links:

VA Learning University – Talent Management System

Talent management is an organization’s ability to recruit, retain, and produce the most talented employees available in the job market. Talent consistently uncovers benefits in these critical economic areas: revenue, customer satisfaction, quality, productivity, cost, cycle time, and market capitalization.
http://Reference: en.wikipedia.org/wiki/Talent_management

U.S. Army Talent Management

Volunteering External links:

Teen Volunteers In Action | Volunteering…Changing Lives

Volunteering | UF Health, University of Florida Health

Volunteering – MU Health

Volunteers of America External links:

Volunteers of America: Northern Rockies

Homepage | Volunteers of America

home | Volunteers of America