Save time, empower your teams and effectively upgrade your processes with access to this practical Knowledge Services Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Knowledge Services related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Knowledge Services specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Knowledge Services Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals…
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring 709 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Knowledge Services improvements can be made.
Examples; 10 of the 709 standard requirements:
- Are there any disadvantages to implementing Knowledge Services? There might be some that are less obvious?
- Are the units of measure consistent?
- Were any criteria developed to assist the team in testing and evaluating potential solutions?
- Is Supporting Knowledge Services documentation required?
- Are customers identified and high impact areas defined?
- What should be measured?
- When information truly is ubiquitous, when reach and connectivity are completely global, when computing resources are infinite, and when a whole new set of impossibilities are not only possible, but happening, what will that do to our business?
- Who will be responsible for deciding whether Knowledge Services goes ahead or not after the initial investigations?
- Risk factors: what are the characteristics of Knowledge Services that make it risky?
- Who participated in the data collection for measurements?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Knowledge Services book in PDF containing 709 requirements, which criteria correspond to the criteria in…
Your Knowledge Services self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Knowledge Services Self-Assessment and Scorecard you will develop a clear picture of which Knowledge Services areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Knowledge Services Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Knowledge Services projects with the 62 implementation resources:
- 62 step-by-step Knowledge Services Project Management Form Templates covering over 6000 Knowledge Services project requirements and success criteria:
Examples; 10 of the check box criteria:
- Initiating Process Group: When are the deliverables to be generated in each phase?
- Procurement Management Plan: Is Knowledge Services project work proceeding in accordance with the original Knowledge Services project schedule?
- Project Scope Statement: What are the possible consequences should a risk come to occur?
- Lessons Learned: What worked well or did not work well, either for this Knowledge Services project or for the Knowledge Services project team?
- Team Member Performance Assessment: How do you create a self-sustaining capacity for a collaborative culture?
- Quality Audit: How does the organization know that its system for ensuring that its training activities are appropriately resourced and support is appropriately effective and constructive?
- Risk Management Plan: Are the required plans included, such as nonstructural flood risk management plans?
- Change Management Plan: What do you expect the target audience to do, say, think or feel as a result of this communication?
- Quality Audit: How does the organization know that its staffing profile is optimally aligned with the capability requirements implicit (or explicit) in its Strategic Plan?
- Issue Log: Is there an important stakeholder who is actively opposed and will not receive messages?
Step-by-step and complete Knowledge Services Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Knowledge Services project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Knowledge Services project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Knowledge Services project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Knowledge Services project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Knowledge Services project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Knowledge Services project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Knowledge Services project with this in-depth Knowledge Services Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Knowledge Services projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Knowledge Services and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Knowledge Services investments work better.
This Knowledge Services All-Inclusive Toolkit enables You to be that person:
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.