Predictive Analytics – Page 3 – by The Art of Service

Customer Analytics Capabilities: How do you use technology (including AI, data, analytics, digital) to improve customer service and operational efficiency?

by The Art of Service
March 27, 2020

Analyze and shape customer journeys via live analytics and machine learning to gain real-time insights into customer experience, your platform connects data, systems, processes, and… Read More »Customer Analytics Capabilities: How do you use technology (including AI, data, analytics, digital) to improve customer service and operational efficiency?

Data Policy Management: Is there a data quality policy in place for source systems?

by The Art of Service
March 27, 2020

Policy will include call back information for all support staff that might be needed to reach a solution, prevention is the most cost-effective activity to… Read More »Data Policy Management: Is there a data quality policy in place for source systems?

Virtual CFO: What are your business analytics?

by The Art of Service
March 27, 2020

Product development and sales are important for businesses as it brings in revenue, allowing for business growth, the virtual cfo (chief financial officer) is a… Read More »Virtual CFO: What are your business analytics?

Customer Analytics Capabilities: How can customer interaction data help agents provide a better customer experience?

by The Art of Service
March 27, 2020

For enterprises, intelligent agents can be used for applications in data mining, data analytics and customer service and support, customer iam encompasses a range of… Read More »Customer Analytics Capabilities: How can customer interaction data help agents provide a better customer experience?

Data Retention: How do you get the most value out of internal and external data?

by The Art of Service
March 26, 2020

Long term data retention also comes with the added problem of legacy systems which are often out of date and cannot meet new data protection… Read More »Data Retention: How do you get the most value out of internal and external data?

Performance Improvement: Which section rating model is used?

by The Art of Service
March 26, 2020

List the specific work (performance and, or behavior) that needs improvement or issues to rectify, apart from a desire to contribute to organization performance, many… Read More »Performance Improvement: Which section rating model is used?

SAP Analytics Cloud: Is the indirect access limited to indirect static read?

by The Art of Service
March 26, 2020

Conversions between general access types are allowed, and subject to certain access level checks, dimensional modeling is a data warehousing technique that exposes a model… Read More »SAP Analytics Cloud: Is the indirect access limited to indirect static read?

MicroStrategy: How do you address mobility security concerns without frustrating the workforce and slowing down the business?

by The Art of Service
March 26, 2020

And to the business environment, the leader in zero trust remote access and management recently announced the availability of privileged access management, correspondingly, that is… Read More »MicroStrategy: How do you address mobility security concerns without frustrating the workforce and slowing down the business?

CSPs’ Customers: How will your organization measure success?

by The Art of Service
October 26, 2018

Save time, empower your teams and effectively upgrade your processes with access to this practical CSPs’ Customers Toolkit and guide. Address common challenges with best-practice… Read More »CSPs’ Customers: How will your organization measure success?

Shipper-Centric Multimodal TMS: What customer feedback methods were used to solicit their input?

by The Art of Service
October 26, 2018

Save time, empower your teams and effectively upgrade your processes with access to this practical Shipper-Centric Multimodal TMS Toolkit and guide. Address common challenges with… Read More »Shipper-Centric Multimodal TMS: What customer feedback methods were used to solicit their input?

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