Save time, empower your teams and effectively upgrade your processes with access to this practical Service innovation Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Service innovation related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Service innovation specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Service innovation Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals…
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service innovation improvements can be made.
Examples; 10 of the standard requirements:
- Are we using Service innovation to communicate information about our Cybersecurity Risk Management programs including the effectiveness of those programs to stakeholders, including boards, investors, auditors, and insurers?
- When placing suppliers in the matrix, you should consider the positive aspects as well as the risks. For example, could the supplier help with service innovation/transformation?
- Could the supplier help with service innovation/transformation?
- Is the team equipped with available and reliable resources?
- Does Service innovation appropriately measure and monitor risk?
- Is there a documented and implemented monitoring plan?
- What are the long-term Service innovation goals?
- How often will data be collected for measures?
- Does the team have regular meetings?
- Where can we break convention?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Service innovation book in PDF containing requirements, which criteria correspond to the criteria in…
Your Service innovation self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Service innovation Self-Assessment and Scorecard you will develop a clear picture of which Service innovation areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Service innovation Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service innovation projects with the 62 implementation resources:
- 62 step-by-step Service innovation Project Management Form Templates covering over 6000 Service innovation project requirements and success criteria:
Examples; 10 of the check box criteria:
- Requirements Management Plan: Do you have an agreed upon process for alerting the Service innovation project Manager if a request for change in requirements leads to a product scope change?
- Activity Duration Estimates: Discuss the common sources of risk on information technology Service innovation projects and suggestions for managing them. Which suggestions do you find most useful?
- Source Selection Criteria: What are the special considerations for preaward debriefings?
- Responsibility Assignment Matrix: Is accountability placed at the lowest-possible level within the Service innovation project so that decisions can be made at that level?
- Stakeholder Management Plan: Who is responsible for arranging and managing the review(s)?
- Executing Process Group: What will you do to minimize the impact should a risk event occur?
- Planning Process Group: On which process should team members spend the most time?
- Procurement Management Plan: How will you coordinate Procurement with aspects of the Service innovation project?
- Procurement Audit: Does the organization make sources of information beyond the tender documents equally available for all the candidates?
- Quality Audit: How does the organization know that its planning processes are appropriately effective and constructive?
Step-by-step and complete Service innovation Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Service innovation project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Service innovation project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Service innovation project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Service innovation project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Service innovation project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Service innovation project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Service innovation project with this in-depth Service innovation Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Service innovation projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Service innovation and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Service innovation investments work better.
This Service innovation All-Inclusive Toolkit enables You to be that person:
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.