Unfortunately, organizations are better at collecting data — about customers, about products, about competitors — than analyzing that data and designing strategy around it, to… Read More »Big Data: Can big data technology makes society better or more impartial than before?
Go further, faster with true end-to-end data integration and data analytics solutions and the expertise you need to build a data-driven enterprise, marketing analytics comprises… Read More »Customer Analytics Capabilities: What experiences and services should be packaged for target markets?
Attracting new customers and managing long-term customer relationships are effective routes to profitable growth, subscriber, plan and revenue data. Along with KPIs and trend analysis,… Read More »Customer Analytics Capabilities: What actions are you taking to retain your most profitable customers?
Carrying capacity is the largest population size that an ecosystem can sustainably support without degrading the ecosystem, resource capacity planning is about comparing future resource… Read More »Capacity Management: Are you reaching capacity on resources and which resource?
Big data with deep analytics is a journey that helps organizations solve key business issues and opportunities by converting data into insights to influence business… Read More »Big Data: How challenging is it for your organization to address big data and analytics issues?
You can track how many leads your social media efforts are bringing in and how many of the leads turn into customers, predictive quality analytics… Read More »Customer Analytics Capabilities: What tools do you use for analytics?
Similar to media monitoring it is becoming increasingly popular as a base for strategic insight development alongside other forms of market research, understanding the customer… Read More »Customer Analytics Capabilities: How does social media buzz impact a brand?
You can use analytics to identify the industry, business size, and other characteristics of ideal leads, and share the information with your team, employee performance… Read More »Customer Analytics Capabilities: Do partners have access to a customers smart account?
Engaged employees are more focussed on and strive to make the customer experience better and put in discretionary effort. And also, your plans are always… Read More »Customer Analytics Capabilities: Why are you putting the biggest effort upon your customers here?
With an increase in the population of tech-savvy customers, the ready availability or online channel of advice or transaction capabilities is the need of the… Read More »Customer Analytics Capabilities: What do customers need to stay happy or become happy (if they are dissatisfied with current services or products)?