Save time, empower your teams and effectively upgrade your processes with access to this practical Unified communications Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Unified communications related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Unified communications specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Unified communications Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals…
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring 620 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Unified communications improvements can be made.
Examples; 10 of the 620 standard requirements:
- How does the organization evaluate the business case for products and services based on productivity and perceived customer acquisition and loyalty attributes?
- What conclusions were drawn from the team’s data collection and analysis? How did the team reach these conclusions?
- Would you rather sell to knowledgeable and informed customers or to uninformed customers?
- Will the vendor guarantee that its solution will deliver a low (or the lowest) TCO?
- How do you keep key subject matter experts in the loop?
- Against what alternative is success being measured?
- Who sets the Unified communications standards?
- How frequently do we track measures?
- Why Unified Communications?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Unified communications book in PDF containing 620 requirements, which criteria correspond to the criteria in…
Your Unified communications self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Unified communications Self-Assessment and Scorecard you will develop a clear picture of which Unified communications areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Unified communications Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Unified communications projects with the 62 implementation resources:
- 62 step-by-step Unified communications Project Management Form Templates covering over 6000 Unified communications project requirements and success criteria:
Examples; 10 of the check box criteria:
- Source Selection Criteria: How and when do you enter into Unified communications project Procurement Management?
- Project Schedule: Are quality inspections and review activities listed in the Unified communications project schedule(s)?
- Quality Metrics: Subjective quality component: customer satisfaction, how do we measure it?
- Stakeholder Management Plan: Contradictory information between document sections?
- Initiating Process Group: During which stage of Risk planning are modeling techniques used to determine overall effects of risks on Unified communications project objectives for high probability, high impact risks?
- Procurement Audit: Are all mutilated and voided checks retained for proper accounting of pre-numbered checks?
- Probability and Impact Assessment: What will be the environmental impact of the Unified communications project?
- Project Portfolio management: Why would the Governance Board want to know the status of the resource portfolio?
- Team Performance Assessment: To what degree will the team adopt a concrete, clearly understood, and agreed-upon approach that will result in achievement of the teams goals?
- Project Portfolio management: What are the four types of portfolios on which a PMO must focus?
Step-by-step and complete Unified communications Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Unified communications project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Unified communications project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Unified communications project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Unified communications project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Unified communications project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Unified communications project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Unified communications project with this in-depth Unified communications Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Unified communications projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Unified communications and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Unified communications investments work better.
This Unified communications All-Inclusive Toolkit enables You to be that person:
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.